TERMS AND CONDITIONS

Pricing

  • All prices shown online are in INR per room per night (unless otherwise stated)
  • All prices exclude taxes at the current prevailing rate. (unless otherwise stated)
  • Prices are subject to change without notice. However, your price is guaranteed once you are given a confirmation number.
  • For the avoidance of doubt, your price does not include any incidental charges, which you may incur during your stay (including, by way of example only, in respect of your use of the hotel’s bar facilities and the costs of external telephone calls from your room or any others). Such charges will be payable by you on your departure.

Single Guests

  • Individual guests using a room are charged the standard per room rate, as shown online unless any other price specifically mentioned by the Hotel.

Children

  • Children under the age of 5 can stay free at our hotel, when sharing a room with 2 paying adults.
  • All prices exclude taxes at the current prevailing rate.
  • Children staying in their own room will be charged at the full rate.

Check in and Check out

  • Check in 01.00 pm
  • Check out 10.00 am

Meal Arrangements

  • Those rates agreed upon by the hotel which include breakfast offer a full traditional or continental breakfast with tea or coffee.
  • There is no refund for breakfasts which are not taken by guests.
  • Lunch or dinner cannot be taken in place of breakfast.

Linen Policy

  • In accordance to ‘Save our Planet’ initiative, linen will be changed daily only if specifically requested.
  • As a rule linen will be changed before every check in and after every check out.

Deposits and Pre-Payments

  • A deposit or a pre payment may be required and, where required, will be taken, at the time of booking, in accordance with the provisions applying to the room and rate selected by you.
  • Payment (where no deposit or prepayment is required or otherwise of any balance due) will be taken upon departure. In the event of cancellation payment will be taken in accordance with our cancellation terms.

Balance of Payments Outstanding

  • Prior to your departure from the hotel you will be required to settle your all bills.
  • If you are settling your account in cash, you will be asked for a deposit to cover the cost of your room for your stay (and any extras which you may incur in the hotel will not be chargeable to your room account).
  • We accepts all major credit cards, including MasterCard, Visa and American Express.
  • Cards will not be accepted in case of technical failure. In such as event, guests are requested to settle the final bill in cash.

Complaints or Comments

  • Any complaint or comment regarding a stay at our hotel should be made in the first instance to the hotel’s duty manager in-charge at the time of your stay so that it can be resolved at the time.

General Information

  • Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time.
  • We shall not be responsible for any loss or damage which you may suffer arising out of events beyond its control or the control of its suppliers (including, without limitation, fire, failure of electrical, gas or other power supplies, strikes, industrial action, terrorist activity, technical problems with transport, illness of entertainers and bad weather), nor for any curtailment, cancellation or change to any accommodation, activity or itinerary or any other consequences which arise as a result of such events.
  • Valuables should be deposited in the safe locker before leaving your room. Management shall not be responsible for any losses incurred otherwise.
  • For the avoidance of doubt, nothing in these terms and conditions shall operate to attempt to exclude or limit the company’s liability for the death or personal injury of any person caused by the negligence of the Company or its employees, servants or agents or to attempt to exclude or limit the Company’s liability in any manner which would be unlawful.
  • These terms and conditions may be modified from time to time.